Yes! We are currently accepting new patients. To begin with us, please complete our online New Client Form.

We primarily care for dogs and cats, but may be able to assist with pocket pets on a case-by-case basis. Feel free to call our team to ask about your specific pet.

Please call us at 541-942-9132 or use our convenient online appointment request form.

For urgent issues, we recommend calling directly so we can assist you as quickly as possible.

If you have an immediate concern for your pet’s health, then we are here for you. Our urgent care exams are very similar to a human urgent care visit. If your pet arrives in an unstable condition, our team will do an initial assessment/triage. Once your pet has been established as stable, we will have you wait until we have an exam room and a doctor available to address your concerns. For more detailed information, please read more about our urgent care.

Please call or message the hospital at 541-942-9132 and speak with one of our care team members. Please have the name and concentration of the medication available. A message will be sent to the correct doctor for approval. Please allow 24-48 hours for processing. For more information please visit our pharmacy.

We are happy to make arrangements to have you visit your pet while hospitalized. Please call and speak to your pet’s dedicated care team to coordinate the best time for a visit. Please note: Visitations can be tricky for pets. Sometimes visits are very well received by our guests and other times they become very anxious and stressed when they see their parents leave. For that reason, we recommend you consider your pet’s personality, the medications they may be on while in the hospital, and the severity of their condition, and make a plan with your pet’s care team for the best time to visit, if it is appropriate. If the visit proves to have a negative impact on your pet’s healing due to anxiety after your departure their doctor will discuss this with you and possibly recommend halting additional visits for the duration of your pet’s stay.

It is in the best interest of your pet to be examined before recommendations are made for care. If additional diagnostic test(s) and/or treatments are recommended after the physical exam and consultation, a treatment plan will be created for your pet and reviewed with you. In some cases, we are able to provide a ballpark estimate for commonly requested services. Please call us for more information.

Yes! While we don’t bill insurance companies directly, we’re happy to provide detailed invoices and medical records to help you file your claim quickly. We ask that you speak directly with your pet insurance carrier to understand the details of what your plan covers.

We do not currently offer payment plans. We ask that services be paid at time of treatment. We do accept many forms of payment, including CareCredit.

For domestic animals, please contact Greenhill Humane Society 541-689-1503. For wildlife, please call Chintimini Wildlife 541-745-5324. If you found an animal and would like to have them scanned for a potential microchip, please contact our office 541-942-9132.